We only sells digital information products that are delivered instantaneously; we therefore have a no refund/return policy. This is because the nature of the products and method of instantaneous delivery means that the customer has already obtained the information and can ask for a refund yet still retain the full benefit of the product.
You should therefore ensure that the digital information product matches your requirements before you purchase. The content and information of all digital products are clearly stated, and you should review the sample report before purchasing.
Non-delivery of the digital information product by email due to issues from the email provider or Internet connection problems can be resolved by logging into your account and downloading the product again. Your product will be available for you to download for a period of 60 days after initial purchase.
This policy is in line with consumer protection for online digital products.